Try SiteRightNow Risk Free with our
30 day money back guarantee on your plan price.
Your Website Plan's 30 day money back guarantee
We will do everything we can to help you get the most from your website and the Internet, but if you are unhappy and would like a refund for your website plan during the first 30 days, we will provide you with a refund. ($9.98 for the Personal Plan, $14.95 Non Profit, $24.95 Business Standard, $34.95 Marketing Pro, $49.95 We Build it Free, and $39.95 We Build It Free Non Profit.)
Domain Names not refundable.
Domain name registration fees cannot be refunded. However, it is still risk free. You can use your domain name with another service provider if you decide to leave. We provide you with a domain management form to point your domain to your new provider.
Don't forget we're here to help you!
If you have trouble figuring things out, remember we're here to help you. That's what we do best! Give us a chance to help and contact us by toll free phone, email or chat! Here is our contact page with details: http://www.siterightnow.com/contactinfo.html
Stopping Service
If you decide to cancel, email us at help@siterightnow.com with the name of your website, and we will forward you the proper account closing form for your plan quickly. Website accounts are closed using the official online form, which gives you a chance to print out your receipt with a time and date stamp for proof of when you canceled and provides our system with a written record.
After the initial 30 days.
You can stop your service at any time by following the above procedure. We only bill you one month at a time. Future monthly charges will stop after we receive the online closing form. If no balance is due on your account, your website will remain active until the end of your current billing month (30 days from the last time we billed you.) Refunds are not granted after the initial 30 days of signup. Billing simply stops at the time you close your account, and we will provide you with the rest of your month's website service before shutting down your website (unless you request that we shut it down sooner, but a refund for a partial month is not available).
Parking or Hibernating:
When closing your account, you have the options to have us "park" your website or put your website into "hibernation". Currently, we charge $25 to park (save) your website on our servers for up to 1 year. This fee includes a domain renewal during the year. At any time during this year, you may e-mail us at help@siterightnow.com to have us reactivate your account. The $25 parking fee is charged when you choose this option on our close account form, and is non-refundable. The Hibernation option puts your site on hold for up to 3 months for no charge, and the billing stops during these months. Your site comes back on the way you left it and billing resumes at the end of the hibernation period.
60 Days Disputes:
We will be happy to look into an issue you may have with our billing on your credit card or bank statement. However, any billing disputes for billings 60 days or older will not be honored. The account holder has the responsibility to inform us in a timely manner of any disputes.
